{"id":3273,"date":"2025-02-04T11:38:33","date_gmt":"2025-02-04T08:38:33","guid":{"rendered":"https:\/\/www.mitchellcottsgroup.com\/kenya\/?page_id=3273"},"modified":"2026-07-20T09:57:29","modified_gmt":"2026-07-20T06:57:29","slug":"careers","status":"publish","type":"page","link":"https:\/\/www.mitchellcottsgroup.com\/kenya\/careers\/","title":{"rendered":"Job Vacancies"},"content":{"rendered":"
\n

Job Vacancies<\/h1>\n

Click on a role below to view the full job description.<\/p>\n

<\/p>\n

\nDebt Recovery Officer<\/summary>\n
\n

Mitchell Cotts<\/b> | Location:<\/b> Nairobi | Reports to:<\/b> Finance Business Partner \u2013 Revenue<\/p>\n

Role Profile<\/h3>\n

The Debt Recovery Officer will manage long-outstanding debts, typically accounts aged 90+ days or over one year. The role covers debt recovery, collections follow-up, debt monitoring, restructuring discussions, client visits, preparation of portfolio performance reports, and accurate documentation of recovery actions.<\/p>\n

Key Responsibilities<\/h3>\n
    \n
  • Debt Recovery and Follow-Up:<\/strong>\n
      \n
    • Contact customers with overdue accounts via telephone, email, or other communication channels.<\/li>\n
    • Discuss payment options and negotiate repayment plans that align with company policies.<\/li>\n
    • Follow up on missed payments and escalate issues where necessary.<\/li>\n<\/ul>\n<\/li>\n
    • Portfolio Management<\/strong>:\n
        \n
      • Manage and prioritize a portfolio of delinquent accounts to ensure timely recovery.<\/li>\n
      • Analyze customer repayment trends and identify high-risk accounts for escalation.<\/li>\n
      • Monitor and track repayment progress to ensure compliance with agreed terms.<\/li>\n<\/ul>\n<\/li>\n
      • Customer Engagement<\/strong>:\n
          \n
        • Build professional and respectful relationships with customers to facilitate debt recovery.<\/li>\n
        • Educate customers on repayment options and the consequences of default.<\/li>\n
        • Handle customer queries, complaints, and disputes professionally and promptly.<\/li>\n<\/ul>\n<\/li>\n
        • Compliance and Risk Management<\/strong>:\n
            \n
          • Ensure all recovery activities comply with company policies, regulatory guidelines, and ethical standards.<\/li>\n
          • Identify and report any potential risks in the recovery process.<\/li>\n
          • Safeguard customer data and privacy in line with legal requirements.<\/li>\n<\/ul>\n<\/li>\n
          • Reporting and Documentation<\/strong>:\n
              \n
            • Maintain detailed records of all customer interactions, agreements, and recovery outcomes.<\/li>\n
            • Prepare and submit regular reports on portfolio performance and recovery progress.<\/li>\n
            • Update the debt recovery system with accurate and timely data.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

              Skills & Core Competencies<\/h3>\n
                \n
              • Strong negotiation, communication, and interpersonal skills.<\/li>\n
              • Excellent organizational and time management abilities.<\/li>\n
              • Familiarity with relevant consumer protection \/ debt collection laws.<\/li>\n
              • Ability to work independently with minimal supervision.<\/li>\n
              • Good record-keeping and reporting discipline.<\/li>\n
              • Ability to work under pressure and meet deadlines.<\/li>\n<\/ul>\n

                Professional Qualifications & Relevant Experience<\/h3>\n
                  \n
                • Diploma\/Degree in Business, Finance, Law, or a related field (or equivalent experience).<\/li>\n
                • Minimum 2 years\u2019 proven experience in debt collection, credit control, or recovery.<\/li>\n
                • Experience in debt collection, customer service, credit control, or any related field.<\/li>\n<\/ul>\n

                  Personal Attributes<\/h3>\n
                    \n
                  • High integrity and professionalism.<\/li>\n
                  • Resilience and persistence in handling challenging situations.<\/li>\n
                  • Strong problem-solving and decision-making skills.<\/li>\n<\/ul>\n

                    Deadline: Friday July 24, 2026<\/p>\n<\/div>\n<\/details>\n

                    <\/p>\n

                    \nProcurement Officer<\/summary>\n
                    \n

                    Mitchell Cotts<\/b> | Location:<\/b> Nairobi | Reports to:<\/b> Finance Manager<\/p>\n

                    Role Profile<\/h3>\n

                    The Procurement Officer is responsible for the efficient sourcing, procurement, and management of goods and services required by the organization. The role ensures procurement activities are conducted in a cost-effective, timely, and compliant manner while supporting organizational objectives through effective supplier management, procurement planning, cost optimization, and risk mitigation. The position combines day-to-day procurement operations with continuous improvement initiatives that contribute to operational efficiency and value for money.<\/p>\n

                    Key Responsibilities<\/h3>\n
                      \n
                    • Procurement Planning and Purchasing:<\/strong>\n
                        \n
                      • Participate in the development and implementation of annual procurement plans and budgets.<\/li>\n
                      • Identify organizational procurement needs in consultation with user departments.<\/li>\n
                      • Source suppliers and obtain competitive quotations in accordance with company policies.<\/li>\n
                      • Prepare and process purchase requisitions, purchase orders, and other procurement documentation.<\/li>\n
                      • Ensure timely procurement of goods and services to support business operations.<\/li>\n<\/ul>\n<\/li>\n
                      • Supplier Management<\/strong>:\n
                          \n
                        • Identify, evaluate, and maintain a database of approved suppliers.<\/li>\n
                        • Conduct supplier assessments based on quality, pricing, reliability, and service delivery.<\/li>\n
                        • Assist in negotiating pricing, delivery schedules, and contract terms to achieve best value.<\/li>\n
                        • Maintain effective working relationships with suppliers and service providers.<\/li>\n
                        • Monitor supplier performance and recommend corrective actions where necessary.<\/li>\n<\/ul>\n<\/li>\n
                        • Tendering and Contract Administration<\/strong>:\n
                            \n
                          • Prepare Requests for Quotations (RFQs), Requests for Proposals (RFPs), and tender documents.<\/li>\n
                          • Coordinate tender opening, evaluation, and supplier selection processes.<\/li>\n
                          • Prepare bid analysis reports and procurement recommendations.<\/li>\n
                          • Monitor contract implementation and supplier compliance with agreed terms and conditions.<\/li>\n
                          • Maintain an up-to-date repository of procurement contracts and related documentation.<\/li>\n<\/ul>\n<\/li>\n
                          • Inventory and Stock Management<\/strong>:\n
                              \n
                            • Monitor inventory levels and coordinate replenishment activities.<\/li>\n
                            • Work closely with stores personnel and user departments to prevent stock-outs and overstocking.<\/li>\n
                            • Support stock audits and inventory reconciliation exercises.<\/li>\n
                            • Maintain optimal inventory levels to support operational requirements.<\/li>\n<\/ul>\n<\/li>\n
                            • Cost Management and Process Improvement<\/strong>:\n
                                \n
                              • Identify opportunities for cost savings and procurement efficiencies.<\/li>\n
                              • Conduct basic market research and price benchmarking to support procurement decisions.<\/li>\n
                              • Monitor procurement expenditure against approved budgets.<\/li>\n
                              • Support continuous improvement initiatives aimed at enhancing procurement effectiveness and service delivery.<\/li>\n<\/ul>\n<\/li>\n
                              • Compliance, Risk Management and Governance<\/strong>:\n
                                  \n
                                • Ensure procurement activities comply with company policies, procedures, and applicable regulations.<\/li>\n
                                • Maintain accurate procurement records and audit trails.<\/li>\n
                                • Identify procurement-related risks and escalate issues appropriately.<\/li>\n
                                • Promote ethical procurement practices and transparency in all procurement activities.<\/li>\n<\/ul>\n<\/li>\n
                                • Reporting and Administration<\/strong>:\n
                                    \n
                                  • Prepare procurement reports, spend analyses, and performance updates.<\/li>\n
                                  • Ensure procurement data is updated and maintained within ERP and procurement systems.<\/li>\n
                                  • Provide timely and accurate procurement information to management and internal stakeholders.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                                    Core Competencies<\/h3>\n
                                      \n
                                    • Strong planning, coordination, and organizational skills.<\/li>\n
                                    • Excellent negotiation and supplier relationship management skills.<\/li>\n
                                    • Strong analytical and problem-solving abilities.<\/li>\n
                                    • High level of integrity and ethical conduct.<\/li>\n
                                    • Ability to manage multiple priorities and work under pressure.<\/li>\n
                                    • Effective communication and interpersonal skills.<\/li>\n
                                    • Attention to detail and commitment to accuracy.<\/li>\n
                                    • Proactive approach to identifying efficiencies and improvements.<\/li>\n
                                    • Ability to balance operational requirements with long-term procurement objectives.<\/li>\n<\/ul>\n

                                      Knowledge & Skills Required<\/h3>\n
                                        \n
                                      • Knowledge of procurement processes, sourcing, and supplier management.<\/li>\n
                                      • Understanding of tendering procedures and contract administration.<\/li>\n
                                      • Knowledge of inventory management principles.<\/li>\n
                                      • Financial and budgeting skills.<\/li>\n
                                      • Strong analytical and reporting capabilities.<\/li>\n
                                      • Negotiation and influencing skills.<\/li>\n
                                      • Proficiency in Microsoft Office Suite, particularly Excel.<\/li>\n
                                      • Experience using procurement software and ERP systems.<\/li>\n
                                      • Understanding of procurement compliance and governance requirements.<\/li>\n<\/ul>\n

                                        Professional Qualifications & Relevant Experience<\/h3>\n
                                          \n
                                        • Bachelor\u2019s degree in Supply Chain Management, Procurement, Business Administration, Logistics, or a related field.<\/li>\n
                                        • Professional certification (e.g., CIPS, CPSM, CPP, or equivalent) is an advantage.<\/li>\n
                                        • 2\u20135 years of procurement or purchasing experience, depending on seniority level.<\/li>\n
                                        • Experience with procurement software and ERP systems.<\/li>\n
                                        • Demonstrated experience in supplier sourcing, contract administration, and procurement operations.<\/li>\n
                                        • Experience in logistics, freight, shipping, or a related industry will be an added advantage.<\/li>\n<\/ul>\n

                                          Financial Responsibilities<\/h3>\n
                                            \n
                                          • Monitoring procurement budgets and expenditure.<\/li>\n
                                          • Ensuring value for money in all procurement activities.<\/li>\n
                                          • Managing credit purchases within approved limits.<\/li>\n
                                          • Supporting cost reduction and cost avoidance initiatives.<\/li>\n
                                          • Minimizing costs associated with stock-outs, excess inventory, and emergency purchases.<\/li>\n<\/ul>\n

                                            Deadline: Friday July 24, 2026<\/p>\n<\/div>\n<\/details>\n

                                            \n

                                            Application Process<\/h3>\n

                                            Interested candidates are encouraged to send applications to recruitment@mitchellcotts.co.ke<\/strong> by close of business on Friday July 24, 2026<\/strong>.<\/p>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

                                            Job Vacancies Click on a role below to view the full job description. Debt Recovery Officer Mitchell Cotts | Location: Nairobi | Reports to: Finance Business Partner \u2013 Revenue Role Profile The Debt Recovery Officer will manage long-outstanding debts, typically accounts aged 90+ days or over one year. The role covers debt recovery, collections follow-up, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3273","page","type-page","status-publish","hentry"],"yoast_head":"\nJob Vacancies - Mitchell Cotts<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mitchellcottsgroup.com\/kenya\/careers\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Job Vacancies - Mitchell Cotts\" \/>\n<meta property=\"og:description\" content=\"Job Vacancies Click on a role below to view the full job description. Debt Recovery Officer Mitchell Cotts | Location: Nairobi | Reports to: Finance Business Partner \u2013 Revenue Role Profile The Debt Recovery Officer will manage long-outstanding debts, typically accounts aged 90+ days or over one year. 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